Privacy/Cancellation

Privacy Policy

1. Information We Collect

At Spritz Cleaning Services, we are committed to protecting your privacy. We may collect personal information such as your name, address, phone number, and email address to provide our cleaning services. We do not share your information with third parties unless required for service delivery.

2. How We Use Your Information

Your personal information is used solely for the purpose of scheduling and delivering our cleaning services. We may also use it to communicate with you regarding appointment reminders, updates, and special offers, if you opt in to receive such communications.

3. Data Security

We take data security seriously. Your personal information is securely stored and protected against unauthorized access. Our team follows strict protocols to safeguard your data. We do not disclose any personal information such as phone numbers or SMS consent with any 3rd parties for any purpose.

4. Cookies

We may use cookies on our website to improve user experience. Cookies do not contain personal information and are used for analytical and functional purposes only.

Cancellation Policy

We understand that life can be unpredictable, and sometimes appointments need to be rescheduled or canceled. We strive to be flexible and accommodating to your needs.

Rescheduling and Cancellation:

Rescheduling or canceling an appointment is free of charge if done at least 24 hours before the scheduled appointment time. For rescheduling or cancelations within 24 hours of the appointment, a fee of $100 will apply.

Recurring Client Discount:

As a thank-you for choosing our recurring cleaning services, we offer a discount on your first clean as part of the recurring package. If you decide to cancel the recurring service after the first clean, your account will be back-charged the difference to reflect a one-time clean rate.

We value your business and hope these policies provide clarity on how we handle your information and appointments. If you have any questions or concerns, please feel free to reach out to us.

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